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Exchange & Return Policy

Our customer friendly return policy allows for a privilege of returning eligible items within 30 days from delivery date so long as the item(s), along with the Original Packaging is in the original state and condition when purchased and received.

This refund is subject to quality confirmation by our skilled quality assurance team and on verification that the packaging of the same is complete with all theĀ  documents

Once the product is received and successfully undergoes the quality check the refund shall be done.

Please note that we are unable to process your refund or exchange until we receive the product back to us.

Please inform us through one of our contact channels first, in order to allow for a smooth return process. Refunds will be made as per the mode of payment you selected during your purchase.

Online shoppers using their credit cards for purchase on Junaid Perfumes will get a credit refund less shipping cost & Card transaction payment within one billing cycle of our receiving your returned product.

Returns are hassle-free, If you are unsatisfied for any reason with your purchase, please contact Junaid Perfumes customer service at customercare@syedjunaidalam.com or call us at +97317737007 within 30 days of receiving your order to initiate the return or exchange process.